Grace Kirk is committed to protecting the privacy of our clients, website visitors, and enquirers. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Grace Kirk is a business coach and mentor based in Melbourne, Australia, specialising in the beauty, wellness, and salon industries. We provide coaching, mentoring, and business growth services to salon owners, clinic owners, and practitioners across Australia.

 2. Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number)

• Business name and job title

• Location information (city, state, country)

• Enquiry details submitted through contact forms, lead forms, or direct messages

• Information shared during coaching sessions or consultations

• Website usage data collected via cookies and analytics tools

3. How We Collect Your Information

We collect personal information through:

• Our website contact and enquiry forms

• Google Ads lead forms

• Direct email, phone, or social media communication

• Bookings and consultations

• Instagram and other social media platforms where you interact with our content

 4. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and book coaching sessions

• Provide business coaching and mentoring services

• Send relevant information about our services (with your consent)

• Improve our website and marketing communications

• Comply with legal and regulatory requirements

We will never sell your personal information to third parties.

5. Disclosure of Your Information

We may share your information with trusted third-party service providers who assist us in running our business, including:

• Google (Google Ads, Google Analytics, Google Workspace)

• Email and CRM platforms used to manage client communications

• Payment processors (where applicable)

These providers are required to handle your information securely and in accordance with applicable privacy laws.

 6. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve user experience and analyse website traffic. You can control cookie settings through your browser. We may use Google Analytics to understand how visitors interact with our site.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Your information is stored securely and access is limited to authorised personnel only.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, please contact us at the details below.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Grace Kirk

Website: www.gracekirk.com.au

Location: Melbourne, Australia

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. We encourage you to review this policy periodically.